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How To Send An Email Broadcast To Trading Partners

Posted by John Carl Villanueva on Wed, Feb 12, 2020 @ 03:48 AM

Like the Users module, the Trading Partners module also has a way of sending broadcast emails to Trading Partners. This can be useful in cases where you might want to notify trading partners about an impending server maintenance, a new feature, or anything of that nature.

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Before you can send out any broadcast email message, make sure you've already enabled your email service in Settings > Email > Email tab > Enable email service, and that all necessary settings have been configured. 

 

enable email service mft server

 

Also, you need to remember that the broadcast will only be sent to Trading Partners who have valid email addresses registered with their account. If you wish to check if a particular Trading Partner has an email address associated with it, just go to Trading Partners, select the trading partner name, and click Edit

 

edit trading partner mft server

 

That trading partner must have a valid email address in the Email field. 

 

email setting trading partner

 

Once all those requirements have been met, you can then proceed to send an email broadcast by clicking on the Email Partners button in the Trading Partners module. 

 

email trading partners mft server

 

You'll then be asked to enter the subject and the message body for that email. Once you're done, click the OK button. 

 

email partners text

 

If the email broadcast is successful, you should see a notification at the top of the screen indicating how many email messages were sent out successfully. 

 

email sent to partners successfully

 

That's it. Now you know how to send a broadcast email to all users on JSCAPE MFT Server.

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Topics: JSCAPE MFT Server, Managed File Transfer, Tutorials