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How To Send An Email Broadcast To Users of Your JSCAPE MFT Server

Posted by John Carl Villanueva on Thu, Jan 30, 2020 @ 11:39 PM

The Users module on JSCAPE MFT Server includes a feature that enables you to send out an email broadcast to all users in a domain. This can be useful in cases where you might want to notify all users about something, like a scheduled maintenance, a newly applied patch, or anything of that nature.

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Before you can send out any broadcast email message, make sure you've already enabled your email service in Settings > Email > Email tab > Enable email service, and that all necessary settings have been configured. 

 

email settings jscape mft server 1

 

Also, you need to remember that the broadcast will only be sent to users who have valid email addresses registered with their account. If you wish to check if a particular user account has an email address associated with it, just go to Users, select the user name, and click Edit

 

edit users for email broadcast

 

That user must have an email address in the Email field. 

 

edit user check email 1

 

Once all those requirements have been met, you can then proceed to send an email broadcast by clicking on the Email Users button in the Users module. 

 

email users on jscape mft server

 

You'll then be asked to enter the subject and the message body for that email. Once you're done, click the OK button. 

 

email users message

 

If the email broadcast is successful, you should see a notification at the top of the screen indicating how many email messages were sent out successfully. 

 

email sent to x users

 

That's it. Now you know how to send a broadcast email to all users on JSCAPE MFT Server.

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Topics: JSCAPE MFT Server, Managed File Transfer, Tutorials