Consolidate, deploy and thrive: JSCAPE’s formula for MFT success in uncertain times

Global enterprises today are navigating a landscape marked by significant economic volatility. Fluctuating markets, shifting trade policies and persistent economic uncertainty are compelling enterprise organizations to reevaluate spending and prioritize operational efficiency. In these challenging conditions, revisiting even seemingly stable systems, such as managed file transfer (MFT), can be a strategic step toward uncovering improved efficiency.

Consolidate your MFT tech stack

Many organizations rely on a complex mix of MFT tools, often resulting from incremental growth or ad-hoc solutions implemented for specific needs. However, this complexity introduces several drawbacks. Managing multiple MFT solutions increases administrative overhead, demands specialized expertise for each system and creates complex integration challenges. These integration gaps can also expose security vulnerabilities, as data transferred across disparate systems may lack consistent protection. Moreover, the cumulative costs associated with licensing, maintaining and supporting these various tools can strain an enterprise’s resources. While some inefficiencies might be tolerable in a stable economic environment, ongoing tariffs are forcing enterprises to optimize their resources and reduce overall expenditures.

JSCAPE by Redwood addresses these economic challenges by enabling MFT consolidation. JSCAPE supports a wide range of protocols, including those needed for enterprises like AS2 and OFTP2, all within a single system, which eliminates the need for separate servers. Furthermore, JSCAPE offers built-in integrations that minimize the reliance on middleware, reducing file transfer complexity and enhancing overall security. These integrations include:

• Centralized key management to secure and simplify credential and trading partner management
• Encryption/decryption capabilities to secure data transfers at rest and in transit
• Integrations with cloud storage providers, such as AWS, Google and Microsoft Azure
• Integrations with key vault solutions, including Azure Key Vault and CyberArk

By providing a comprehensive MFT solution, JSCAPE empowers enterprise organizations to simplify their file transfer management, improve operational efficiency, strengthen security and compliance and reduce costs by consolidating redundant systems.

Deploy the way you need (and prefer)

Deployment flexibility is equally important when navigating an unpredictable economic environment. Organizations may now need to adapt their IT infrastructure to evolving market conditions to stay competitive and protect their bottom line. JSCAPE supports changing requirements with its diverse deployment models — on-premises, cloud, hybrid and SaaS — and operates across various platforms, including Windows, MacOS, Unix as well as in containerized environments. This flexibility enables organizations to optimize costs by selecting the most suitable deployment environment, regardless of their existing technology investments. Enterprises can move away from vendor lock-in that can bleed budgets when they have an MFT solution that can adapt to the organization’s changing needs. 

Thrive with solution-focused support

But these efficiencies can be undone if your MFT solution is unreliable and poorly supported. Organizations that experience delays in receiving support will encounter disruptions to their operations and workflows, which will force IT experts to divert their attention from daily tasks to troubleshooting MFT issues, chasing down support or deciphering inadequate responses. 

Even worse, when you finally get help, you may experience upselling before you get to problem resolution. Instead of getting your file transfers up and running, MFT vendors may pressure organizations to purchase additional, unnecessary products or services, slowing down troubleshooting in the interest of a sale. Ultimately, poor MFT support only adds to inefficiencies as experts are forced to wait through sales pitches to get files transferring again. 

Thankfully, JSCAPE’s award-winning support is designed to counter these frustrations. Recognizing just how important file transfers are to an enterprise, JSCAPE is committed to rapid response times, with a median response time of just eight minutes in 2024 and a dedicated 15-minute SLA for Priority-1 issues. Our support experts focus on providing helpful answers and never upsell when helping to troubleshoot. With global experts working in their own daytime hours, you always get comprehensive answers to questions, no matter the time of day. This approach respects your time by minimizing delays and enabling IT staff to remain focused on strategic priorities.

Find stability – even now – with JSCAPE

In these uncertain economic times, enterprises should not compromise on MFT solutions and must proactively reevaluate their MFT strategy to ensure alignment with today’s financial realities. JSCAPE offers a compelling solution for enterprise organizations seeking stable operations because it provides the necessary consolidation capabilities, deployment flexibility and reliability of support necessary to navigate economic uncertainty. Demo JSCAPE in your environment and realize these benefits for your organization.