Frequently Asked Questions

How do I place my order?

To order JSCAPE products and services please visit the JSCAPE Store.  Alternatively you can navigate to the purchase page for products and services directly using the Purchase menu available on the JSCAPE website.

What payment methods do you accept?

We accept payments in the form of credit card, PayPal, check, wire transfer and purchase order.  All checks must be drafted from a U.S. bank in U.S. funds.

What credit cards do you accept?

Secure payment online using a credit card is the quickest and preferred method of payment. Payments are processed by our e-commerce partner First Data which accept Visa, MasterCard, American Express, Discover, Diners Club and JCB.

How long will it take to receive my purchase?

This depends on the purchase method used.  For credit card orders you can expect to receive your purchase within 24 hours via email after order is placed.  Orders made using a purchase order require a bit more work and may take up to 5 business days to fully process your order.

Who can I contact about getting a quote?

To get a quote please submit a ticket to the Help Desk or send an email directly to sales@jscape.com.

How can I purchase using a purchase order?

Large corporations, government agencies and education institutions may purchase JSCAPE products using a purchase order. Please see instructions on Submitting a Purchase Order.

Latest Blog Posts