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News

Secure FTP Factory 8.4 Released
03/11/2010 09:55 AM

Secure iNet Factory 8.4 Released
03/11/2010 09:52 AM

JSCAPE Secure FTP Server 6.4 Released
01/18/2010 03:58 PM

JSCAPE Secure FTP Server 6.3 Released
12/14/2009 05:45 PM

Secure iNet Factory 8.3.1 Released
12/04/2009 04:26 PM

SSH Factory 3.5 Released
11/10/2009 01:46 PM

more...


Tutorials

Enabling Phone Authentication
04/08/2009 11:24 AM

Detecting and Handling Brute Force Password Attacks
01/29/2009 09:44 AM

Creating a Domain
12/15/2008 11:33 AM

Public key authentication with SFTP
10/02/2008 07:59 AM

Formatting MimeMessages using .NET
09/14/2008 04:31 PM

Communicating with an IMAP4 server in .NET
09/14/2008 03:54 PM

more...


Articles

Streamlining web uploads with ZIP archives
12/14/2009 10:11 AM

Using regular expressions in complex trigger conditions
09/08/2009 07:42 AM

Using custom forms to automate business processes
07/03/2009 08:51 AM

Public key authentication with SFTP
10/02/2008 07:59 AM

Best Practices for Configuring Your FTP Server
06/03/2008 04:47 PM

What is the difference between passive and active FTP?
05/20/2008 09:27 AM

more...


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Component Licensing

This document is provided to help answer questions you may have about licensing and select the appropriate license type for your development environment.

If you do not find your question answered here please contact us via our Help Desk for a prompt reply.

License Types

Features Single Developer Site Developer Enterprise Developer
Royalty-free distribution rights 1
Priority technical support
Free product upgrades for 1 year
Use on multiple developer workstations at a single geographical location 1  
Use on multiple developer workstations at multiple geographical locations 1    
Access to product source code 1    

1 See General License Agreement for license details

Frequently Asked Questions

Can I redistribute the components as part of my application?

Yes. All components include royalty-free distribution rights. This allows you to include the product libraries as part of your application without incurring any additional licensing fees.

I have development and production environments. What type of license do I need?

All components include royalty-free distribution rights allowing you to deploy the components to a production environment without additional fees. Please see the license type matrix above to determine the appropriate license.

I have multiple developers. What type of license do I need?

For environments with multiple developers the Site Developer or Enterprise Developer license are available. The Site Developer License is recommended if all your developers are located at a single geographical location. If you have several developers in multiple locations and/or need access to product source code then the Enterprise Developer License will meet your needs.

Are product upgrades included in the cost?

Yes. Upgrades are included free of charge for a period of 1 year after date of purchase. After the first year you may optionally purchase another year of upgrades and support at a cost of 50% of the current license fee.

How do I upgrade from a previous version?

If you wish to upgrade from a previous version please contact the Help Desk for a prompt reply.

Is technical support included?

Yes. Unlimited priority technical support is provided free of charge to licensed customers for 1 year after date of purchase. After the first year you may optionally purchase another year of upgrades and support at a cost of 50% of the current license fee.

Is the component source code available?

Yes. Component source code may be obtained when purchasing the Enterprise Developer License.

Do you have a formal license agreement that I can view?

Yes. The license agreement may be found in the product documentation included with the component evaluation download. Please see our General License Agreement for license details.

Our company requires that certain amendments be made to the License Agreement, how do we go about doing this?

We realize the JSCAPE license agreement may not always meet the requirements of your legal department. For this reason we accept minor mutually agreed upon amendments or changes to be made to the License Agreement in order to meet your needs. For additional information please submit a ticket along with requested changes to the Help Desk. There is an additional License Agreement Amendment fee of $1295.00 for each license purchased under an amended license agreement. This fee is to help us recoup the additional legal costs necessary in reviewing and processing amended license agreements.